Ravenscroft

What we do:
Ravenscroft Online is a Managed Service Provider (MSP) providing businesses with technical peace of mind through custom, support-based IT services and solutions. We understand that every minute of technical downtime adversely affects your ability to service your clients.

In short: our operational staff support your employees by providing proactive technical advice and solutions and helping them to troubleshoot and resolve any IT or technical related challenges they may have.

How we do it:
We partner with your IT Manager or provide full-service IT solutions, depending on your requirements. Either way, our focus for your business is on:

Proactively increasing your productivity
Shaping your future direction (versus merely adjusting what you already have)

IT Projects:
Ravenscroft Online offers a repair service to a wide selection of clients who prefer to fix IT-related problems and hardware as they occur. Although the Break-Fix Model is not ideal in the long run, we understand that not all organisations are immediately able to become Managed Services clients.

Ravenscroft Online clients enjoy peace of mind, because we:
Perform regular audits on your network
Continuously implement and maintain new solutions and methodologies
Identify potential threats
Implement solutions to prevent data loss, industrial espionage, virus and malware attacks and hacking attempts.

Advisory Services:
We collaborate with our clients, guiding them to choose IT solutions that are the right fit for their unique requirements.

What is cloud computing?
Traditionally, everybody stored their data and programs on a hard drive. Today, as the new alternative, cloud computing allows individuals and companies to store and access data and programs over the Internet.

The cloud is therefore basically a metaphor for the Internet.

Benefits of the cloud:
Prevention of data loss due to hardware failures or staff leaving the employ of a company.
Cloud storage remains one of the safest ways to store your data because encryption methods utilise complex algorithms to conceal cloud-protected information. In fact, cloud services utilise more complex security methods than the average computer owner is able to devise.
Utilises remote resources:
saves organisations the cost of servers and other equipment and IT infrastructure.
remote maintenance and backup (no need for costly on-site IT call-outs).

Hosting
We work with you to provide a solution, platform or product that suits your hosting requirements and budget.

Domain Management

Ravenscroft Online registers and manages domains on behalf of our clients, ensuring that their online presence stays secure and online.

By hosting your DNS, we ensure that all of your online/cloud services remain operational.

We also offer website hosting.

Internet Services
Ravenscroft Online offers a variety of Internet Connectivity solutions, from fibre to ADSL to Wireless Internet. We offer these services via strategic partnerships with leading Internet Services Providers (ISPs) in South Africa.

The benefit of partnering with us for your Internet Services includes the assurance that any issues with your Internet are resolved quickly, which in turn minimises downtime for your business.

Email Branding

Professional and promotional email signatures ensures company-wide brand cohesion and management. The interactive elements in a branded email campaign are proven to encourage recipient engagement and ROI.

Ravenscroft Online partners with Rocketseed, experts in the field of email branding solutions.