iCloudius

iCloudius is an experienced cloud-based software integrator and is one of the three leading Salesforce partners in Israel. iCloudius is especially proficient in small-medium business, and start-ups.

What differentiates iCloudius from its competitors? The fact that we provide the best value for money to you, our customer. We believe in good communication and transparency, explaining both the advantages and disadvantages of Salesforce as a way to achieve business success. As part of our customer-based approach, we provide all the relevant tools that are required to properly use and understand the Salesforce system. In addition, we believe in a gradual adjustment of the customers to the system, customizing for what you, the client, really need. That is why we provide initial training and let the client decide how they want to train the rest of the company's employees.

In addition, we use best practices to optimize systems that have been implemented improperly and we'll be glad to help and support your system as needed.

iCloudius provides many salesforce services, including:

Service Cloud: A system for handling inquiries, tracking the course of services, etc.
Sales Cloud: Helps you track the entire sales cycle from marketing to deal closures.
App Cloud: (PaaS) quickly create cloud apps to support any business process.
Pardot: B2B marketing, marketing, and automation.
CPQ: Configure Price Quote, a process manager for complex quotations (appropriate product combinations, certain discounts, etc.)
Community Cloud: Allow Customers and Partners to manage their support tickets, access knowledge base and Sales opportunities.

Zendesk is a global CRM company that creates simple user friendly, cloud based customer support software. Zendesk provides the best customer experiences and improves customer service.

Zendesk is currently used by over 170,000 companies, across hundreds of industries in over 30 languages including Hebrew. In terms of cost, Zendesk is suitable for any company size from start-ups to large enterprises.

iCloudius' professional team specializes in providing complete personalized design process of an efficient business flow, system customization, development, implementation and support of Zendesk software solutions. We work together with our clients to select, develop and implement the best solution to fit their business needs and lead them with the perfect tools to success.

Zendesk offers various benefits, including:

- Simple, easy to use software
- Messaging: Respond to customers around the clock from anywhere (including messaging, live chat, social, email or voice)
- Help Center: Build an integrated help center and community forum reducing resolution times for agents
- Ai-powered bots: Deliver immediate personalized live chat response for each customer using automation and AI-powered bots
- Agent workspace: Management, tracking, prioritizing and responding to customers with one unified center
- Save time and lower cost based on quick and easy implementation
- Single customer view, all relevant customer data is integrated enabling the creation of personalize experiences across the whole customer journey

When evaluating NetSuite consulting companies, look for iCloudius, an expert in all NetSuite things. Here are the services you should expect from iCloudius:

- iCloudius provides a website design that is crisp, clean, and organized; a design that exceeds your goals and appeals to your unique customers. Our web design team has a thorough understanding not only of NetSuite, but of real-world eCommerce as well.
- If you already have a design that works well for you and want to transform it into NetSuite in order to take advantage of all the software has to offer, iCloudius developers can make the migration seamless. Developers who can make your site easy to administer and that can grow along with your business.
- You should also expect innovation from iCloudius NetSuite consulting firm. A company that has created add-ons for NetSuite that are considered cutting-edge solutions. Such add-ons should include guided navigation, SEO-friendly product reviews that you can easily control, a store locator integrated to Google Maps, Oracle customer wish lists, auto-reorder, and much more.
- iCloudius also offers search engine optimization tailored to your NetSuite site. If your customers can’t find you, they can’t buy from you.
- You should also expect top-of-the-line developers that can create scripts customized for your individual needs.
- Lastly, you should expect iCloudius NetSuite consulting company to have a complete understanding of Internet marketing.

iCloudius NetSuite’s unique capabilities make it a good fit for larger nonprofits for many of the reasons it is good for growing profitable organizations. You get a full system that allows you to manage the entire transaction cycle while you are given a platform that allows you to adapt it to readily fit your organization’s requirements.